Services
The Epic Savings Identifier Program
The Epic Savings Identifier Program is a complimentary service offered to all Epic customers upon which we demonstrate how to save up to 20% of your overall IT budget by using Epic products.
We look at purchases spanning the last several years and then outline a specific plan that will generate significant savings. Most companies are unnecessarily throwing away thousands of dollars a year (often hundreds of thousands).
Our focus on customer education and superior service is the number one reason for our exceptionally high level of customer loyalty.
The Epic Value
At Epic Broadband Solutions, we pride ourselves on offering same-day shipping, better prices, the best warranty in the industry and the highest quality service and support available. An experienced and dedicated account team is assigned to manage each client’s account from the initial design phase through delivery, implementation and support.
Epic Service Warranty Reimbursement Program
Should any EPIC Optical Transceivers or Networking Memory products be determined to be the cause of system downtime by which a service technician is needed to resolve, Epic Broadband Solutions will overnight an advanced cross ship replacement and pay up to $250.00 for the service provider to pay for services rendered as a result of the defective product.
Epic Broadband Solutions is committed to insuring our customers receive the highest level of customer service and quality on all of our EPIC Transceivers. This Service Reimbursement Program is another way for Epic to show our valued partners that we will always stand behind our product and most of all our customers.
In addition to providing this new Service Reimbursement Program:
- EBS Uses Only Tier 1 Lasers To Insure Top Quality Product
- Industry Leading Lifetime Replacement Warranty
- Same Day Shipping
- Multiple Packaging Options
- 24 hr Advanced Cross Ships
*EPIC Compatible Transceivers will not void your standard Switch Manufacturer’s warranty.
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