NASA SEWP VI
Category A Contract #80TECH26D0705
Created in 1993, SEWP I was the first Government-Wide Acquisition Contract (GWAC) in the federal acquisition space. Originally, the contract vehicle provided only technology products for NASA and all other agencies. SEWP has continually evolved over the past 30 years, expanding its scope to meet the requests of its customers. The SEWP vehicle represents acquisition innovation within the Federal Government. The program is self-funded through usage fees (0.34%) and provides all Federal agencies with acquisition support – more than 50,000 orders a year.
SEWP VI INFORMATION
The NASA SEWP (Solutions for Enterprise-Wide Procurement), pronounced “soup”, provides the latest Information Technology, Communication, and Audio-Visual (ITC/AV) solutions and services for all Federal Agencies and their approved contractors.
NASA Solutions for Enterprise-Wide Procurement (SEWP) VI is a multi-award Government-Wide Acquisition Contract (GWAC) vehicle. It features a $20B ceiling per prime contract and a 10-year ordering period. The GWAC core purpose is to streamline procurement of commercial IT, communications, audiovisual (ITC/AV) products, cloud, cybersecurity, and related professional services. The GWAC is divided into three segments: Category A, Category B, and Category C.
Category A (ITC/AV Solutions): Covers hardware, software, cloud solutions, maintenance, and product-based services. Split into unrestricted and SBSA groups.
Category B (Enterprise-Wide Service Solutions): Focused on enterprise-level IT, communications, and audiovisual infrastructure support services (open to all sizes).
Category C (IT Mission-Based Services): Restricted to small businesses.
EPIC CONTRACT INFORMATION
Epic SEWP VI Contract: Category A Epic Broadband Contract #80TECH26D0705
Contract Type: GWAC
Effective Ordering Period: Nov 1, 2026 – Oct 31, 2036
Epic Broadband Solutions Program Management Contacts:
Epic SEWP VI PM:
Sheri Ridgeway
sheri@epicbbs.com
(720) 904-5200
Epic SEWP VI DPM:
Ross Ridgeway
rossr@epicbbs.com
(720) 904-5200
HOW TO OBTAIN A QUOTE
Federal agencies and authorized ordering activities may request quotes for eligible hardware, software, or services available under Epic Broadband Solutions’ NASA SEWP VI contract.
To request a quote, customers may contact Epic’s SEWP VI sales representatives below. When requesting a quote, please include available part numbers or product descriptions, quantities, technical or compatibility requirements, delivery location, required delivery timeframe, and any installation, warranty, support, software, or post-delivery requirements.
Epic will review the request and provide a quote response in accordance with applicable SEWP VI ordering procedures. If additional information is needed, Epic will contact the customer for clarification.
SEWP Quote / Sales Representatives
Sheri Ridgeway
Epic SEWP VI Program Manager
sheri@epicbbs.com
(720) 904-5200
Ross Ridgeway
Epic SEWP VI Deputy Program Manager
rossr@epicbbs.com
(720) 904-5200
General quote support:
sales@epicbbs.com
(720) 904-5200
FAIR OPPORTUNITY AND REQUESTS FOR QUOTES
Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools. No documentation for the order selection is required to be submitted with the order. All such documentation is to be maintained by the issuing procurement office.
The Contractor shall not market, quote or otherwise offer for sale, any IT Solutions not listed under this contract, until the said solutions are included in the SEWP database of record, and available to all Government end-users. If the Government issues a Request For Information (RFI) as part of market research, the Contractor may provide items not yet listed on their SEWP contract as part of a market research quote if:
1. all such items are clearly marked as not yet available on their SEWP contract; and
2. the contractor submits a technology refreshment request to add those products to their contract If the Government issues a Request For Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their Contract and the price of each item shall be the no greater than the price in Attachment F SEWP database of record at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the Formal RFQ, the Contractor must respond with a No Bid. Unless the specifically allows for partial quotes, the Contractor must respond fully to all requirements specified in the RFQ. When submitting a quote to a government end-user, the contractor must clearly state the length of time the quote is valid. The contractor shall honor any order submitted within the stated time period of a quote.
When responding to an RFI or RFQ issued from the NASA SEWP RFQ on-line quoting system, the Contractor must respond as outlined in Attachment C: Contract Holder User Manual (CHUM).
Contract Holders are prohibited from using Government information posted on the NASA SEWP Contract Holder Only Page, such as RFQs, RFIs, etc., for purposes other than proposing on SEWP requirements. This includes Contract Holders providing third parties with SEWP information and requirements for the purpose of assisting companies, that are not SEWP Contract Holders, with providing unsolicited proposals to meet agency requirements already posted to the NASA SEWP RFQ on-line quoting system.
INSTALLATION, WARRANTY, AND SUPPORT TERMS
Because SEWP VI includes a broad and continually evolving range of ITC/AV products, services, and solutions from multiple OEMs and providers, installation, warranty coverage, maintenance, technical support, software support, and post-delivery terms may vary by manufacturer, product line, configuration, service offering, and order-specific requirements.
For Epic Broadband Solutions offerings that include installation, warranty, maintenance, technical support, software support, or other post-delivery support components, the applicable terms will be identified in the approved SEWP quote, applicable manufacturer or provider documentation, and the resulting SEWP order. Where OEM or third-party warranty terms apply, Epic will disclose the applicable manufacturer or third-party warranty information as part of the quote or order-support process.
Unless installation or extended support is specifically included in the quote and resulting SEWP order, Epic’s standard product orders should be understood as product supply orders supported by the applicable manufacturer, provider, or Epic product-support terms. Any special installation, configuration, support, maintenance, delivery, or post-delivery requirements should be identified by the ordering agency during the quote request process so Epic can confirm availability, scope, pricing, lead time, and any required support terms.
For questions regarding installation, warranty, technical support, software support, or post-delivery terms for a specific product, order, or quote, please contact:
Sheri Ridgeway
Epic SEWP VI Program Manager
sheri@epicbbs.com
(720) 904-5200
Ross Ridgeway
Epic SEWP VI Deputy Program Manager
rossr@epicbbs.com
(720) 904-5200
PROBLEM ORDER | ORDER ISSUE SUPPORT
Epic Broadband Solutions is committed to helping agencies resolve order-related issues promptly and professionally. For questions or concerns involving an active SEWP VI order, customers should contact Epic’s SEWP VI Program Support team as soon as the issue is identified.
Examples of order issues may include:
- Order status or shipment tracking questions
- Delayed shipment or delivery timing concerns
- Damaged product upon receipt
- Incorrect item, quantity, or configuration received
- Warranty or replacement questions
- Technical support or product-support questions
- Post-delivery support needs
- Questions related to order modifications or required documentation
When contacting Epic, please include the SEWP Control Number, agency order number, contract number if available, product or part number, description of the issue, requested resolution, and the best customer point of contact.
Epic will review the issue, coordinate internally and with the applicable manufacturer, provider, distributor, or carrier as needed, and respond with the next steps. Where an order modification, delivery correction, replacement, return, or other formal action is required, Epic will coordinate with the ordering agency and follow applicable SEWP VI order procedures.
Order Issues and Post-Delivery Support Contacts
Sheri Ridgeway
Epic SEWP VI Program Manager
sheri@epicbbs.com
(720) 904-5200
Ross Ridgeway
Epic SEWP VI Deputy Program Manager
rossr@epicbbs.com
(720) 904-5200
SEWP VI ORDERING GUIDE
For more information on how to obtain a quote for Epic Broadband Solutions, please reference our SEWP VI Ordering Guide containing:
SEWP Overview
Fair Opportunity
Epic Broadband Solutions Company Information
Contact Information
What’s in Scope for SEWP VI
Ordering Process
How to Obtain a Quote
Order Issue Support
Installation, Warranty, and Support Terms
HOW TO CONTACT SEWP
SEWP PMO Hours: Mon-Fri, 7:30 AM – 6 PM (ET)
Email: help@sewp.nasa.gov
Customer Help Desk: (301) 286-1478
Website: www.sewp.nasa.gov