lifetime performance

Warranty

Epic Broadband Solutions is committed to providing Carrier Grade quality Optical Transceivers through authorized resellers, contractors, OEM’s and distributors. We support 100% Fiber Optics Networks and FTTH in Data Centers, Telecommunications, Data Communication, Corporate and Government accounts. By leveraging the knowledge and manufacturer relationships developed over the past decade, your company can upgrade with quality Tier 1 factory direct transceivers. We offer an industry-leading Lifetime Warranty. Some of the other benefits to using Epic Broadband Solutions products are:

  • Multiple Packaging options
  • Custom labeling
  • Asset tagging/serialization management
  • Maintain stock levels across all platforms (100baseT – 100GB)
  • Same Day shipping
  • 100% Tested and Approved
  • 100% Compatibility Guaranteed. All transceivers are programmed per OEM specifications
  • Maintains Factory Warranty
  • TAA (Trade Agreement) Compliant
  • Lifetime Performance Warranty. In the event that there is an issue with a part we will advance Cross-Ship a replacement overnight at no charge.

The Lifetime Warranty does not cover any damage to this product that results from improper installation, abuse, accident, misuse, natural disaster, insufficient or excessive electrical supply, environmental conditions, or any unauthorized disassembly, repair, or modification. This Lifetime Warranty does not apply to any product on which the original identification (label) has been removed or altered. EPIC Lifetime Warranty does not cover any loss of data or any costs associated with determining the source of the system problem or removing, servicing or installing of EPIC products.

Coverage

Our Customers Say

We are Trusted!

Aerospace
IT Manager
“I have worked with Epic for over a year now and consider them an irreplaceable asset in material management. Epic recently handled a large project for us that needed to ship complete on 14 pallets. There were thousands of items, each needed at a different stage of installation. Epic truly offers unbeatable customer service; they were able to palletize and kit this material so that we did not have to dig through 14 pallets of material to find each piece. Epic numbered and labeled each pallet which drastically improved our installation time; not one item was missing. They have helped to erase some of the logistical nightmares that can arise on large projects.”
Datacenter
Manager
“I have worked with Taylor and Emily at Epic for almost a year now. I love supporting local businesses and struggle to find customer service that can compete with them. In the datacenter world, we operate on very tight schedules; I always get prompt and honest feedback when working with Epic. I take pride in working with trustworthy partners. Epic carries local stock on difficult to find products. This has saved us multiple times! I recommend Epic to anyone looking for a partner that will pivot and problem solve at a moment’s notice to help ease any project related stressors.”
Director
Field Operations
“I have been working with Epic for over 5 years; they have proven their value time and time again. Epic has been instrumental in helping us achieve our goals; they are very responsive to our needs. They offer creative solutions within insane timeframes! Their material management services have helped us streamline our operations and reduce costs. We highly recommend Epic Broadband Solutions to anyone looking for a reliable and trustworthy partner.”
Beloved
Epic Customer
"I have had the pleasure of working with Epic Broadband Solutions for the past 3 years. I work with many vendors in my work as a fiber infrastructure project manager and Epic is one of the most responsive, streamlined, and consistent in product delivery that I work with. I constantly shop vendor pricing as well and EBS always comes out as one of the most affordable options; and in combination with their level of service - they can't be beat.”
Beloved
Epic Customer
“Having Epic as a trusted vendor for many years has been just that…Epic! Their responsiveness and ability to deliver on short notice requests have saved me more times than I can count. Their pricing is competitive and they always go above and beyond to provide a great customer experience.”


Still have questions about our lifetime performance warranty?

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